Terms & Conditions

This website operated by STI Surf Travel Insurance Pty. Ltd, (ABN 79 083 338 649) herein referred to as We, Our, Us. Under the domain name www.surftravelinsurance.com.au ,www.surftravelinsurnace.com and www.surfingtravelinsurance.com herein referred to as the Site.

Access by any person to the Site is conditional upon that person accepting and complying with all of the Terms and Conditions contained herein and the STI Surf Travel Insurance Pty. Ltd, Privacy Policy (a copy of which is included on the Site) to which STI Surf Travel Insurance Pty. Ltd, is also obligated to comply with. The Terms and Conditions may be altered only by us without notice, and it is the user’s responsibility to monitor changes.

Use of the Site constitutes acceptance of all the Terms and Conditions.
Where a person uses the Site to arrange issue of a Certificate of Insurance from our travel insurance providers, you understand that the insurance contract is between you and the travel insurance providers only and that we are not a party to it.
We are not in the business of providing insurance or offering to provide the same. The information on insurance contained in this site is for your information only. It does not constitute insurance, legal or other professional advice. You should obtain your own advice.
You understand and agree that we are not the insurer of any risk. You also understand that we are not providing you with any assurance that your application for insurance will be accepted. That decision remains with the travel insurance provider solely. We also make no assurance as to the reasonableness of any insurance terms, nor the financial security or solvency of the travel insurance providers. You enter into the contract insurance with the travel insurance providers at your own risk.
We have not made and nor do we make any warranty of any kind whatever (whether expressed or implied) with respect to the insurance offered by the travel insurance providers; and all warranties (implied or otherwise) including warranties in respect of fitness of health for any particular purpose are hereby disclaimed by us.
We will not be liable to you or any party with respect to any damages, loss or claim whatsoever, no matter how occasioned, in connection with the purchase of insurance from the travel insurance providers. We do not have control over the acts of third parties and cannot be liable for contents of any linked web site or any information provided by, or based on information obtained from, third parties.
Where third party information has been used, we make no representation as to the accuracy or completeness of that information including any data, opinion, conclusion, comparison or forecast. We shall incur no personal liability whatsoever in relation to the information contained on the site or in connection with it. Contact us or the relevant third party prior to relying on the accuracy of any information contained on this Site.


  1. You must not use the Site or any of the material contained in it for any purpose which is unlawful, prohibited under these Terms, or which violates any right (including copyright) of STI Surf Travel Insurance Pty. Ltd, or any third party;
    b. You must not access or attempt to access any part of the Site which is not designated for access by your password;
    c. You may save a local copy of or print material posted on the Site for your own information, research or study and to inform others about the Site but you may not reproduce, duplicate, copy, sell, re-sell, adapt, perform in public, transmit in any form by any process (graphic, electronic or mechanical, including further copying, recording, or taping) or otherwise exploit any part of this Site for any commercial purpose;
    d. You must not post or transmit to the Site any illegal, threatening, abusive, defamatory, obscene, pornographic or indecent information or material of any kind, or any material in contempt of any court or parliament, or encourage any other person to do so;
    e. You must not knowingly post or transmit or permit the posting or transmission of any material to the Site which contains a virus;
    f. You must not post or transmit any material to the Site which breaches any laws relating to a person’s right to privacy or the export of personal data;
    g. You must not post or transmit any material to the Site which is incorrect or misleading;
    h. You must take your own precautions to ensure that whatever you select from the Site is free of viruses or anything else that may interfere with your or any third parties’ computer system.
    We may refuse access or edit or delete material posted by you in contravention of these conditions.
    The Site may contain links to web sites operated by third parties. The inclusion of any link does not imply any endorsement of the linked site by us nor are we responsible for the contents of any linked web site or any hyperlink contained in the linked web site. Further, we do not warrant the correctness, accuracy, timeliness, legality or reliability of any third party web site, including the contents of any link framed by this Site. Taking a link to a third party website is entirely at your own risk.
    All information on this Site is subject to change without notice and is provided “as is” without express or implied warranty of any kind. No representations about the content and suitability for any purpose of the information contained in this Site are made. To the full extent permissible by law, we disclaim all warranties with regard to this information or other material on the Site, including all implied warranties as to merchantability or fitness for use. We are not liable for any damages whatsoever including any special, indirect or consequential damages resulting from loss of use, data or profits, whether in an action in contract, negligence or other tort, arising out of or in connection with access to this Site or the information contained in it. We do not warrant that the Site will be uninterrupted or error-free. You are recommended to seek independent advice before acting on any material or information contained in this Site and you must not provide any warranties to third parties in relation to the contents or performance of the Site.
    The Internet, World Wide Web and third party networks or facilities are beyond the control of us and as such you must assume all risk and liability for their use. Internet browsers use “Cookies”, small strings of data, to store identification information for website visits and assist in internet navigation. Cookies are not used within this website. Except as detailed in our Privacy Policy, we neither warrant nor accept any liability whatsoever with regard to the use or consequences of the use of Cookies if included in future.
    All information, text, logos, photographs, graphics, trademarks, and other material on this Site are the property of STI Surf Travel Insurance Pty. Ltd, or a third party where indicated (such as an Internet Booking Engine provider) and as such are protected under Australian laws and through international treaties. Use of the Site will not confer any intellectual property rights with regard to its inclusions or any goodwill or reputation associated with it. Any material included in the Site must not be used or reproduced without the prior specific and written permission of us or the applicable third party. All rights are reserved.
    I have considered by entering this site, you will be deemed to have released and discharged STI Surf Travel Insurance Pty. Ltd, from all liability which might arise, including liability in respect of any defamatory material on any database or in respect of any dealing with any work (including software) in which you hold any copyright or other intellectual property right.”
    We are not liable for any statements or offers made by third party advertisers or third party suppliers of goods and services.
    All fares, prices, taxes and fees listed on this Site are accurate only as at the time they were posted or notified to us. We are not liable for the correctness of such fares, prices, taxes and fees or changes thereto, including where changes have not been reflected on the Site. All fares, prices, taxes and fees are quoted in Australian Dollars and may or may not be inclusive of Goods and Services Tax and other taxes, charges and levies imposed by any government, airport operator or other party.
    We reserve the right to cease, interrupt or withdraw access to the Site for any reason, including without limitation, for upgrades and maintenance of the Site. Access to the Site may be terminated at any time without notice and for any reason. Such termination or removal of the Site shall not affect any of the provisions of these Terms and Conditions and that such Terms and Conditions continue to operate after termination.
    To the extent permissible by law, STI Surf Travel Insurance Pty. Ltd, is not liable for any direct, indirect, incidental, special, exemplary, consequential or other damages whatsoever, (including but not limited to liability for loss of use, data or profits or interference with or damage to computer systems), without regard to the form of any action, including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with the Site, including any data or contents accessed through the Site.
    Liability in relation to breach of the statutory warranties and conditions as defined in the Trade Practices Act 1974 (Cth) in connection with use of the Site, is limited to those liabilities as expressed above.


These Terms and Conditions also apply to a person who makes a Booking using the Internet Reservations capability on this site. The information and data contained in, or accessed through, Internet Reservations is subject to change without notice.
Internet Reservations relies upon interaction of various computer systems, global communications networks and is technically complex. Accordingly, we do not represent nor warrant that use of Internet Reservations will result in a confirmed Booking until it has been confirmed in the final screen of the reservation process that the Booking has been accepted and confirmed. Further, we neither warrant nor represent the accuracy or completeness of the data used in Internet Reservations nor do we warrant or represent that your access to Internet Reservations will be uninterrupted, error free or free from virus or other harmful effects.
In using Internet Reservations and the Internet, the user assumes the total risk and responsibility with regard to the submission of any personal or business information. The handling by us of your personal information provided as part of using Internet Reservations is governed by STI Surf Travel Insurance Pty. Ltd, Privacy Policy – refer to our privacy statement, a copy of which is on this website.
To the maximum extent permissible by law and subject to above, STI Surf Travel Insurance Pty. Ltd, specifically disclaims and the user waives all warranties, express or implied, in respect of Internet Reservations including, but not limited to, merchantability, fitness for a particular purpose, non-infringement or compatibility between any computer or communication software or hardware.

Subject to above and to the maximum extent permitted by law, STI Surf Travel Insurance Pty. Ltd, is not liable for any injury, loss, claim or damage, including those based in negligence, whether actual, incidental or consequential (including, but not limited to, loss of profits or other special damages) which arises or may arise out of or is in any way connected with the following;
a. Any access to or use of Internet Reservations; or
b. Any data, information or material contained in Internet Reservations including, but not limited to the use of such data, information or material to check prices and availability or for reservations, ticketing or any other use; or
c. The submission of any personal or business information, including, but not limited to, bank and/or credit card details; or
d. The unavailability of Internet Reservations in whole or in part or any failure or delay in any way connected with the use of Internet Reservations because of the Internet, Surf Travel Insurance or any third party’s systems or technology or any other circumstances, including, but not limited to the use of or inability to use Internet Reservations to check prices and availability or for reservations, ticketing or any other use;
e. The performance or non-performance by us or our contractors or suppliers or the failure of any function or service associated with Internet Reservations, in whole or in part; or
f. Any unauthorised access or breach of security into Internet Reservations; or
g. Any booking or reservation made through Internet Reservations that, for any reason, has not registered or is delayed or is incorrect in any respect.
We and our licensors retain all rights (including, but not limited to copyright and patent rights) with respect to all software and underlying information or material available through Internet Reservations and material contained on the Site. The download or otherwise export or re-export of any software or underlying information or material available through Internet Reservations or the use, copying, modification, transmission, storage, publishing or distribution of material on the Site, or creation any other material on the Site, is prohibited except in the course of the normal use of the Site and Internet Reservations or with the prior written permission of STI Surf Travel Insurance Pty. Ltd, and in full compliance with all applicable laws and regulations.
We may, at any time and at our sole discretion and without cause or notice, terminate or restrict access to Internet Reservations or refuse to give effect to any Internet Reservations booking or reservation without notice and without giving reasons.
It is a condition of use of Internet Reservations that Users take all reasonable steps to ensure that personal or business information (including bank and/or credit card details) are not accessed or used by any unauthorised person and that all security or operational procedures are complied with.


STI Surf Travel Insurance Pty. Ltd, have created this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses our information and dissemination practices for this web site. We are not responsible for the privacy practices or the content of other web sites. Contact information obtained from this site is used only within the Company and is not for public knowledge. Email Addresses: This site keeps user email addresses private. They are never disclosed or sold to outside sources. Security: This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Browsers: We highly recommend the use of a 128-bit key browser for optimum privacy and security.

STI Surf Travel Insurance Pty Ltd
ABN 79 083 338 649 / AR 299807
P.O. Box 97,
Burleigh Heads,
Qld, Australia 4220
Email: info@surftravelinsurance.com.au
Phone: +61 1300 992 543
Mobile: +61 408 069 869