Resort Latitude Zero

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Surf Travel Insurance for Sumatran Surf Resort and Yacht Charters - Telo Islands

Resort Latitude Zero has partnered up with STI Surf Travel Insurance to provide their Australian surfing and non surfing customers with a specific air to land EVAC plan in place plus 24hr - 365 days cover for medical and emergency assistance. For the 2014 season, Surf Travel Insurance has mobilised a Serious Incident Emergency Evacuation Procedure (SIEEP) for Telo and Mentawai Islands. Due to these remote locations, our SIEEP process, from placing the emergency to mobilising the international air ambulance has been pre-planned for a rapid response to suit the emergency situation.
The Telo Islands are renowned for their variety of waves which are suitable for all levels of surfers.  Beginners, experienced short boarders, long boarders, SUP’s and even professionals have all found epic waves. To date we have surfed over 40 quality waves in the area, with all of them accessible via fast speedboat from the resort. 
 

WHEN BOOKING YOUR NEXT MANGALUI OR NOMAD YACHT CHARTER OR SURFING HOLIDAY WITH RESORT LATITUDE ZERO

Surf Travel Insurance has travel plans that will cover your deposits and prepaid travel arrangements, up to 12 months before departure, if you have to cancel your trip due to sudden illness or serious injury. Attention Team Leaders when booking your next surf charter contact our STI specialists for a quote or simply nominate your group's names and mobile no's and we will contact them to help manage their Surf Travel Insurance policies.

SURFING DESTINATIONS MANGALUI NDULU OR NOMAD YACHT CHARTERS
Region 3 : Mentawai, Telo and Nias, Hinako, Banyak Island chains and beyond.

STI Online Quote and Buy here
Contact STI Surf Travel Insurance by email or phone Office 07 5508 2658 or Greg: 0408 069 869  
 if you are unsure about any aspect of the policy or would like us to do it for you.

Surfboard Valuation

Before you leave, consider getting a valuation from your shaper or a reputable surf shop, based on what your surfboards are worth on today's market as this may assist in your claim. A valuation form is attached below.

COMPREHENSIVE PLAN - EXPENSIVE LUGGAGE ITEMS

You can cover your personal effects for more than $700 with cover up to $4,000 per nominated item under 'Increased Luggage and Personal Effects Cover' for expensive surfboards or other personal effects  (Please ensure you have proof of ownership and valuation)

COMPREHENSIVE PLAN - PRE-EXISTING MEDICAL CONDITIONS

If you are applying for a policy you must tell SureSave if anyone in your travelling party has any conditions other than those automatically covered. All it takes is a telephone call to us on 07 5508 2658. For most travellers, their trained operators will conduct an assessment over the phone and be able to provide a quote immediately.

IF YOU NEED HELP

For 24 hour emergency assistance, WE.assist and Specialty Assist will be there to help you. From anywhere in the world, call: +61 2 9234 3113 or +61 2 8256 1513. Call reverse charges via the local operator to avoid call costs. Or send a text message (SMS) to: +61 417 342 076 (network operator rates apply) 

Making a Claim

Where you claim arises due to an emergency, you need to obtain written reports of the incident from the appropriate authorities within 24 hours of discovery and you must inform SureSave within 30 days of your return date. If you need assistance or have any enquiries Ph: 1300 625 229 (non-emergency) or Email: claims@suresave.net.au
You can either type directly into a 
claim form to complete it (before printing it and signing it) OR print it off and complete it by hand. You must post this form together with supporting documentation within 30 days of your return to: SureSave Travel Claims. Po Box A975, Sydney South, NSW 1235.

Please Note
Before buying this product, please read the PDS to ensure the product is right for you. Any advice in this document is of a general nature only and has not considered your objectives, financial situation or needs. You understand that the travel insurance contract is between you and SureSave. If having purchased the policy you want to return it you can do so within 14 days of receiving the Certificate of Insurance and obtain a full refund provided no claim has been made and your trip has not commenced.

SureSave Pty Limited ABN 82 137 885 262 AR 339902 is an Authorised Representative of Cerberus Special Risks Pty Limited ABN 81 115 932 173, AFS Licence No 308461 (Cerberus). This insurance is underwritten by Certain Underwriters at Lloyd's.